Chris Whelan

Chris Whelan is an accomplished user experience research professional with extensive experience in enhancing digital products across various industries. Currently serving as the Head of User Experience Research at BetMGM since January 2021, Chris leads a research team focused on identifying opportunities to improve offerings for sports and casino game players. Previously, as the User Experience Research Lead at The Walt Disney Company, Chris provided actionable insights to enhance engagement with digital media consumers. Further experience includes serving as a Sr. User Researcher at ESPN, where Chris shaped fan-facing product designs, and as the Director of Product Management at PowerAdvocate, overseeing product development and user experience. Early in the career, Chris contributed as a Sr. User Experience Specialist at H&R Block, leading the redesign of an online tax preparation product. Chris holds a Master of Science in Human Factors from Bentley University and a Bachelor of Arts in English from Ohio Wesleyan University.