Eddie Dear

Service Delivery - Team Leader at BFBS

Eddie Dear serves as the ITIL Manager at BFBS since September 2021, following a lengthy tenure at SSVC where Eddie held several key positions including Service Delivery Team Leader, Service Support Technician, and Transmission Controller from October 2004 to September 2021. In the current role, Eddie leads a team responsible for supporting television and radio services for armed forces audiences and internal users. Previous experience includes enhancing customer support processes, managing technical support, and ensuring successful live broadcasts. Eddie's contributions significantly improved operational efficiency and service delivery across multiple platforms. Education was completed at The Chalfonts Community College.

Location

Slough, United Kingdom

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BFBS

BFBS is a military charity and broadcaster that informs, entertains, connects and champions the UK Armed Forces. We bring entertainment, news, sport and information services to the military, their families and veterans worldwide. We spread happiness and keep people in touch, building morale among the military overseas – offering them a valuable connection to life back home, and a way to share experiences and build communities. We are also the home of military content, championing the military by keeping their activities in the public eye on our Forces digital channels and on our national TV channel. And our commercial services, which provide income for our charity, span training, digital and creative services and pioneering technology solutions that enable media and communication in the hardest to reach places. BFBS is a modern, vibrant and forward-thinking organisation that attracts talented people to join us and help us develop. We strive to create a diverse and collaborative working environment where everyone can contribute, learn and be themselves. We have a number of networks run by our community of colleagues, including Wellbeing, and Diversity and Inclusion.


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Employees

201-500

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