Bharti Airtel
Riju Suji has extensive experience in customer experience management within the telecommunications industry, currently serving as AVP and Head of Customer Experience for UP and Uttarakhand at Airtel. Previously, Riju held roles as GM and Head of Customer Experience for both Broadband and Maharashtra & Goa at Airtel. Riju began a career at Idea Cellular Ltd as an Assistant Manager in Service Delivery & Quality and started in customer service as a Customer Service Executive at Airtel. Riju's early career included positions as Business Development Manager at Concord Travels and in Sales Business Development at Jyoti Travels. Riju holds degrees from Kurukshetra University and Sophia College.
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Bharti Airtel
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Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 403 million customers across its operations at the end of Dec 2018.