BigChange
Adam Wilkinson is a seasoned IT professional with extensive experience in technical support and management roles. Currently serving as the Technical Support Manager at BigChange since September 2023, Adam previously held the position of IM&T Manager at Spectrum Community Health CIC and served as the Head of Field Services at NHS Sheffield CCG. Adam's expertise includes overseeing IT operations, managing field service teams, implementing ITIL standards, and enhancing service delivery through strong stakeholder relationships. With a background ranging from IT Technician to Senior Engineer, Adam possesses a solid educational foundation in ICT and media production, alongside multiple GCSE qualifications.
BigChange
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BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligenceinto one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger.