BigChange
Melissa Adey has extensive experience in various roles related to product and professional services, currently serving as Product Lead at Tribal Group since February 2012, with previous positions including Solution Lead, Professional Services Manager, and Senior Professional Services Consultant. Prior to this, Melissa worked at the University of Hull from August 2008 to February 2012 as a Monitoring and Reporting Project Officer and Planning Assistant. Melissa's earlier experience includes a Trainee position at Amazee and IT Assistant through a part-time role at the University of Hull, as well as roles in operations analysis and emergency response at DH Homecare Ltd. and Direct Health Group, respectively. Melissa studied at the University of Hull, earning a Bachelor of Arts (BA) in Sociology from 2005 to 2008.
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BigChange
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BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligenceinto one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger.