BigChange
Olivia Deen is an experienced professional in customer success and project management, currently serving as a Customer Success Manager at BigChange since March 2022, where responsibility includes ensuring customer satisfaction and goal achievement. Prior to this role, Olivia worked as a Customer Success Associate at DPAS® and as a Project Manager focusing on international data transfers and data protection training. Additional experience includes roles as Office Manager at RDA INSULATION LTD, Sales Support & IT Manager at OVERCLEAN Ltd, Membership Manager at NAADUK, Customer Service Administrator at LV=, and Receptionist at OVERCLEAN Ltd. Olivia Deen has a foundational education from Honiton Community College.
BigChange
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BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligenceinto one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger.