Garrett C.

Team Manager, Tier 2 & Web Support at BigCommerce

Garrett C. has over a decade of experience in technical support and team management, primarily at BigCommerce since August 2012. In the role of Team Manager for Tier 2 & Web Support, Garrett C. leads a team of senior technical support agents, delivering assistance to Enterprise level eCommerce merchants through various communication channels. Previous positions at BigCommerce include managing teams focused on chat and email support for SaaS shopping cart software, as well as overseeing outsourced technical support operations in the Philippines. Additionally, Garrett C. is a co-owner and COO of DecalMyWall.com, and formerly served as a Meter Technician at Wellington Energy, Inc. from September 2008 to April 2010.

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Austin, United States

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BigCommerce

36 followers

BigCommerce (Nasdaq: BIGC) is a leading Open SaaS ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Solo Stove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco and Sydney.