Juan D. Cardozo

Senior Software Engineer - AI Innovation at BigPanda

Juan D. Cardozo is a Senior Software Engineer specializing in AI Innovation at BigPanda since February 2020, where responsibilities include developing LLM-powered systems and scalable AI features. Previously, Juan served as Tech Lead and Team Lead for Inbound Integrations, achieving significant operational improvements and SLA compliance. Prior experience includes product management and software engineering roles at Ople, focusing on AI products and model benchmarking. Juan’s early career included data analysis at the University of California, Santa Cruz, and digital marketing management at Ofimática S.A. Juan holds an MBA in Management from the Indiana Institute of Technology and a Bachelor's of Science in Computer Science from UCSC.

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BigPanda

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BigPanda is the only Event Correlation and Automation platform built for domain-agnostic AIOps. They transform how IT teams prevent outages and resolve incidents by turning data into insights and action.