Miguel Martinez Luna

Global Head Of People Care at Bilingual

Miguel Martinez Luna began their work experience as the Global Head of People Care at Bilingual in November 2022, and they continue to hold this role. Prior to that, they worked as a Manager at Teleperformance from an unspecified date until April 2023. Before that, they worked as the Gerente Capital Humano at Teleperformance from 2016 until April 2023.

Miguel Martinez Luna attended the Universidad Autónoma de Chihuahua from 1999 to 2004. During this time, they pursued a Licenciatura en Derecho (Bachelor's degree in Law) and obtained the title of "Pasante" upon completion of the program.

Location

Zapopan, Mexico

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Bilingual

Bilingual Global is a leading business process outsourcing (BPO) company that specializes in providing multilingual customer service and support to businesses around the world. Our team of highly trained and experienced representatives are fluent in a variety of languages, including English, Spanish, French, German, and Mandarin, among others. This allows us to effectively communicate with customers from diverse cultural backgrounds and provide tailored solutions to meet their unique needs. Our services include inbound and outbound call center support, email and live chat support, and social media management. We understand the importance of providing timely and accurate responses to customer inquiries, which is why we have invested in state-of-the-art technology to help us deliver fast and efficient service. At Bilingual Global, we pride ourselves on our ability to adapt to the ever-changing needs of our clients. We work closely with each client to understand their specific requirements and tailor our services to meet their specific needs. Our focus on quality and customer satisfaction has helped us to establish long-term relationships with many of our clients, many of whom have been with us for several years. We understand that outsourcing can be a daunting process for many businesses, which is why we offer flexible contract options and transparent pricing. Our goal is to make the outsourcing process as seamless and hassle-free as possible for our clients. Overall, Bilingual Global is a one-stop-shop for businesses looking for a reliable and cost-effective outsourcing solution. We are committed to providing the highest level of service and support to our clients, and we are always looking for ways to improve and evolve our services to meet the ever-changing needs of the business world.


Employees

501-1,000

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