Bill Cole Automall
Catherine Whitlow is an experienced sales associate at Bill Cole Automall since June 2020, previously serving as a certified personal trainer at LA Fitness from December 2019 to March 2023. During their time at Roanoke College from August 2015 to December 2019, Catherine held various roles, including orientation operation assistant, head resident advisor, campus recreation office supervisor, resident advisor, campus safety dispatcher, campus recreation assistant, and peer mentor. These positions allowed Catherine to develop strong leadership, communication, and organizational skills, with responsibilities ranging from mentoring students and managing events to assisting in crisis situations. Catherine earned a Bachelor of Applied Science in Health and Physical Education/Fitness from Roanoke College and holds a high school diploma from John Handley High School.
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Bill Cole Automall
The Cole Commitment Setting the standard for quality and dependability is the commitment of the Cole Automotive Group. Our reputation for integrity, professionalism, and honesty is something we take seriously and what you can expect from us in every transaction from the most routine service application to the major purchase of a new family vehicle. Our goal is to never waiver in our effort to provide the highest standards of customer service and to treat every customer as we would guest in our own homes. •You will find a committed and trained sales and service staff with years of experience and a burning desire to satisfy all of your needs. As our customer you can expect excellent service before, during and after the sale. That’s what makes shopping with us a superior car-buying experience. We remind each other every day that we would not be in business without you. We value your opinion and making you satisfied is our most important goal. •Not only has every product specialist, service consultant and technician completed a training course focusing on product knowledge and customer satisfaction, they also attend weekly information sessions to keep abreast of changes or enhancements on all makes and models Nissan, Honda, Subaru, Kia & Preowned. •We understand that your time is very valuable and our first impression means everything to you. •Our sales staff builds relationships with each customer they come in contact with whether it be in the service department, parts department or sales department. •We also understand the value that customers place in building a relationship with one salesperson and being able to buy several different vehicles from one point of contact, so we encourage our sales staff to deliver the very best in service no matter what.