Lashawn Bernard-Tralar

LaShawn Bernard-Tralar is a skilled Customer Success Advocate at Bill.com since January 2022, with a strong background in customer support and technical assistance. Currently serving in a dual role at KELLY CONNECT since September 2019, LaShawn provides technical support to customers regarding iPhone IOS, Mac OS, and Watch OS devices, consistently maintaining customer satisfaction metrics. Previous experience includes serving as an SDR for hire at Prehired, where LaShawn mastered sales methodologies, and as a Shift Manager at SONIC Drive-In, overseeing staff and ensuring customer satisfaction. Early career experience as a Telemarketer at Storm Tight Windows involved cold calling and schedule management for potential sales. LaShawn graduated from Dobie High School in 2012.