Bimobject
Raphaelle Karlsson-Jallès has work experience in the field of customer success and sales. In 2018, they worked as a Sales and Customer Service Specialist for France at Räckesbutiken Sweden AB. In this role, they were responsible for managing sales and customer service activities.
Since 2020, they have been working at BIMobject. Raphaelle started as a Customer Success Manager in November 2020, where they were responsible for ensuring customer satisfaction and success. In September 2021, Raphaelle was promoted to the role of Director of Customer Success, where they continue to oversee customer success efforts for the company.
Raphaelle Karlsson-Jallès attended Université Jean Moulin (Lyon III) from 2008 to 2011, where they studied law. In addition to their formal education, they obtained certifications in Customer Success, including the titles of Head of Customer Success and Customer Success Manager, from Startdeliver in October 2021 and December 2021, respectively.
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Bimobject
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Bimobject AB is a Sweden-based company active in the field of information technology. It supports corporate customers with technology and services related to computer-aided design (CAD) and building information modeling (BIM). It assists building producers and interior manufacturers in development and management of digital replicas of their products as BIM objects, either starting from two-dimensional drawings, CAD data or scanning the physical form of buildings and products. The BIM objects allow carrying detailed physical representation of products, as well as links to product information, websites, contact details and assembly instructions. The Company offers a cloud-based database for BIM objects, BIMobject software applications for formats such as Autodesk Revit and Atlantis (BIM Render), services such as modeling, programming, scripting and conversion, market analysis and online seminars. It operates subsidiaries in Italy, the United States and Poland.