Bio-Rad Laboratories
Jordan Erling is a skilled professional with extensive experience in technical support and customer success, currently serving as a Technical Software Support representative at Bio-Rad Laboratories since July 2022. Previous experience includes roles as a Tier II Specialist and Customer Success Manager at Review Wave, where responsibilities encompassed managing service tickets, optimizing software, and enhancing client relations. Prior positions include House Manager at Liberty Manor, Sales Associate at Premier Student Loan Center, Roof Lead Installer at SolarCity, Shift Supervisor at Walgreens, and Carpenter at JAJ Construction, showcasing a diverse skill set across various industries, including technical support, sales, and management. Jordan's background features strong problem-solving skills, effective communication with clients and teams, and a commitment to maintaining high-quality service.
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Bio-Rad Laboratories
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Bio-Rad Laboratories, Inc. develops, manufactures, and markets a broad range of products for the life science research and clinical diagnostics markets. Bio-Rad is a global leader, with a team of over 8,000 employees and a global network of operations that serves their life science research and clinical diagnostics customers, helping people live longer, healthier lives.