Carine Jousset

Vice Président Global Customer Service Learning & Development at bioMérieux

Carine Jousset has extensive experience in customer service operations, particularly within bioMérieux, where Carine has held various leadership roles since 2000, culminating in the position of Vice President Global Customer Service Operations since July 2017. Prior to this role, Jousset served as Global Customer Service Operations Sr Director and was responsible for the Global Customer Service Expert Unit. From November 2014 to 2017, Jousset worked as Global Customer Service Microbiology Senior Manager. Earlier positions at bioMérieux included GCS KC Services Manager and Senior Application Specialist in Microbiology, alongside their role as a Lab Technologist at Établissement Français du Sang from 1996 to 2000. Jousset possesses a deep understanding of bioMérieux's products and organization, emphasizing a strong customer and service orientation.

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Lyon, France

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bioMérieux

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Biomerieux SA is a France-based company that specializes in the field of in-vitro diagnostics for medical and industrial applications. The Company designs, develops, manufactures and sells systems used in clinical applications, such as for the diagnosis of tuberculosis, respiratory infections, among others and industrial applications, such as for the analysis of industrial or environmental samples. The Company also provides its customers with related services for the installation and maintenance of instruments, and training for product users. BioMerieux SA operates through its numerous subsidiaries in various countires, including bioMerieux Deutschland GmbH, bioMerieux Austria GmbH, Advencis, bioMerieux Benelux SA/NV, as well as BioFire Diagnostics Inc., chromID CARBA SMART and new bi-plate Petri dish.


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10,000+

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