BIOTRONIK
Stephan Garrett is an experienced Customer Solutions Manager at BIOTRONIK, where responsibilities include building and managing a new Customer Solutions department, developing training materials, and optimizing forecasting and budgeting processes. Prior to this role, Stephan served in various positions at Netflix, including Customer Service Research Supervisor and CS Global Support Supervisor, where significant improvements in productivity and customer service processes were achieved. Early career experience includes leading a chat pilot program and acting as a Customer Service Representative. Stephan holds a Bachelor's degree in History from Willamette University.
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BIOTRONIK
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At BIOTRONIK, patient well-being is our top priority and has been for 60 years. BIOTRONIK is a leading global medical technology company with products and services that save and improve the lives of millions suffering from heart and blood vessel diseases as well as chronic pain. Driven by a purpose to perfectly match technology with the human body, we are dedicated innovators who develop trusted cardiovascular, endovascular and neuromodulation solutions. BIOTRONIK is headquartered in Berlin, Germany, and is represented in over 100 countries. Quality in every detail. From the very start, BIOTRONIK dedicated itself to driving progress and innovation and delivering exceptional quality. We have earned the trust of medical professionals and patients by combining the renowned art of German engineering with technical excellence and uncompromising quality standards. This dedication is evident in everything we do. High achievers are welcome. Medical engineering is an industry of the future. In a field marked by rapid developments and short innovation cycles, the best guarantees for sustainable success are committed, creative, team-oriented specialists, and outstanding leadership. If you are passionate about computer science, engineering or the natural sciences and enjoy developing new ideas, you´ve found the right place. Are you interested? Take a look at our website www.biotronik.com/careers