Mercedes Sánchez de Rojas

Mercedes Sánchez de Rojas currently serves as the Chief Operating Officer and Vice President of Group Operations at Bitpanda, overseeing diverse operational areas such as Trading, Payment, Risk, AML, KYC, Business Monitoring, and Customer Service since December 2019. Prior experience includes building a specialized Fraud Management team and directing operations to enhance customer experience at Bitpanda, along with leadership roles at Payoneer involving payment investigations and fraud monitoring. Additional roles include Risk Manager at OTT genesis and Analyst at Linea Directa Aseguradora. Mercedes holds an MBA from EOI Business School and a Bachelor's degree from Universidad Pontificia Comillas, complemented by technical translation experience in the aeronautical and defense sectors.