Diogo Gago

Diogo Gago has a diverse background in telecommunications engineering and technical support, with experience in companies such as Truphone, Vodafone, and Nokia Networks. Diogo has held various managerial positions, including Head of eSIM Support and Global Customer & Technical Support Manager, where Diogo oversaw teams of engineers and customer service agents. Diogo has a strong track record of improving KPIs and ensuring continuous knowledge improvement within teams. Diogo is also experienced in network monitoring and troubleshooting across various technologies.