Bitso
Karen Trejo is a Fraud Process & Continuous Improvement Manager at Bitso. Karen has experience leading alliances between areas, risk management, and regulation requirements. At Nu, Karen worked as a CX Lead and CX Supervisor, overseeing projects on operational efficiency and quality monitoring. With a background in customer experience and research, Karen holds degrees in Business Management and Finance from Instituto Tecnológico Autónomo de México. Karen also completed a Data Analytics bootcamp at Tecnológico de Monterrey.
Bitso
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Bitso is the leading Latin American cryptocurrency platform with an active community of over one million users. The company offers two main products: the Bitso App for new or experienced cryptocurrency users to buy, sell, send, or receive crypto in a simple and intuitive way; and Bitso Alpha, a professional-grade crypto trading platform.