Blackmores
Rachel Kotthoff is an experienced sales and marketing operations manager with a strong background in customer service and operational leadership. Currently serving as the Sales & Marketing Operations Manager and National Contact Centre Manager at Blackmores since April 2016, Rachel has effectively led change initiatives and process improvements while managing large teams. Prior roles include Customer Service Manager at Westcon Group Australia, where responsibilities encompassed leading customer service strategy and implementing new systems, and Customer Services Manager at Avon Products, where Rachel focused on operations management and process efficiencies. Rachel's earlier experience includes roles at Carlson Marketing and Achievement Awards Group, contributing to expertise in customer loyalty programs and call center management. Education was completed at Wynberg Girls High School in Cape Town, South Africa.
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Blackmores
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Blackmores Limited is engaged in the development, sales and marketing of health products for humans and animals, including vitamins, herbal and mineral nutritional supplements. The Company's segments include Australia, China (in-country), Other Asia, BioCeuticals and Other. The Company offers over 250 vitamins, minerals, herbal and nutritional supplements. BioCeuticals is a provider of healthcare practitioner nutritional and therapeutic supplements. Its product categories include pet health; infant formula; superfoods; arthritis, joint, bone and muscle; brain health; cold, flu and immunity; digestive health; energy and exercise; eye health; everyday health; fish and nutritional oils; heart and circulation; men's health; nails, hair and skin; pregnancy and pre-conception; stress relief, and weight management. Its products include Acidophilus Bifidus, Alive! Men's 50+ Multivitamin, Alive! Women's 50+ Multivitamin, Alive! Women's Multivitamin and Bilberry Eyestrain Relief.