Carlos David Mendoza Archaga

Carlos David Mendoza Archaga has a diverse work experience. Carlos David began their career in 2016 as a Technician at INVERSIONES JC, where they were responsible for repairs and computer maintenance, mobile device repairs, and phone activations. In 2017, they worked as a Sales Associate at Allied Global, providing personalized customer assistance, outbound product sales, and telemarketing. In 2018, they were a Customer Service Representative at Concentrix, where they provided personalized customer assistance, bilingual remote technical support, and ticket resolution via e-mails and chat. In 2020, they were an Information Technologies Support Engineer at Startek, where they had experience as a Helpdesk technician, provided remote and on-site technical support, was responsible for setup, maintenance, diagnosis, and repair of workstations, provided network support and maintenance, server room maintenance, active directory management, troubleshooting application and hardware installations, updated and maintained the computer inventory and equipment, supported new client's launch, and managed Avaya VoIP service. In 2019, they were a Web Developer at Bold Creative Agency, where they developed and designed responsive websites, was a PHP Developer, had WordPress experience, Laravel experience, and software development using C# and MySQL, and was a Systems Analyst, as well as a WordPress plugin developer and customizer. Currently, they are a Software QA Engineer at Blackthorn.io, where they test current products and identifies deficiencies, and suggests solutions to identified product problems.

Carlos David Mendoza Archaga obtained their degree in Ingenieria Tecnologias Computacionales from Universidad Privada de San Pedro Sula - USAP between 2016 and 2021. Carlos David also has several certifications, including a TESTIM AI CERTIFICATION COURSE from Testim.io obtained in August 2021, a Comercio Electronico certification from Google obtained in March 2020, an Adobe XD certification from Udemy, a PHP7 & MySQL Development certification from Udemy, and a WordPress Certification from TemplateMonster.com.