Blue Cross Blue Shield of MA
Janette Pfisterer is an experienced Client Relationship Manager at Blue Cross Blue Shield of Massachusetts since September 2018, leading account management for Fortune 500 clients and employer groups of 3,000 lives or greater. Janette has a proven track record in developing strategic plans, mentoring Account Executives, and collaborating with internal partners on innovative solutions. Previous roles include National Account Executive and Strategic Account Executive at UnitedHealth Group, and Senior Field Account Manager at Marsh McLennan Agency, where Janette excelled in managing client relationships and financial performance. Janette's educational background includes an MBA from Clarkson University and a B.S. in Marketing from Siena College. Notable achievements include being recognized as a TOP Performer and winning the President's Club in 2021.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.