Blue Cross Blue Shield of MA
Jannette Kling, MBA, CSM, is a seasoned professional with extensive experience in infrastructure and IT project management across various prestigious organizations. Currently serving as a Consultant and Senior Infrastructure Project Manager at Blue Cross Blue Shield of Massachusetts since October 2023, Jannette previously held roles such as Senior IT Project Manager at Boston Children's Hospital, where significant projects included the upgrade of Cisco Unified Communications and the implementation of Pharmacy Inventory Automation. Past experience includes managing service delivery at Alkermes and leading enterprise desktop modernization efforts at Blue Cross Blue Shield. Jannette's career began at Fidelity Investments, where leadership capabilities were demonstrated as Director of Project Management and Director of End User Support Services. Academic accomplishments include an MBA from Suffolk University and a Bachelor’s Degree from Atlantic Union College.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.