Blue Cross Blue Shield of MA
Julian Nanton is an experienced IT professional with a focus on technical support and customer service. Currently serving as a Deskside Support Technician at Blue Cross Blue Shield of Massachusetts since May 2022, Julian specializes in troubleshooting hardware and software incidents for end users. Prior roles include deskside support and Windows 10 migration work at Overture Partners, as well as experience as a Field Engineer II at NSC Global, where Julian managed Active Directory accounts and permissions. With a background in IT support at Framingham State University, Julian demonstrated expertise in troubleshooting various technological issues while mentoring peers. Julian holds a Bachelor's Degree in Business Information Technology from Framingham State University and has accumulated diverse experience across multiple industries, including retail and food service.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.