Blue Cross Blue Shield of MA
Mark Sullivan is a seasoned professional in network engineering with extensive experience at Blue Cross Blue Shield of Massachusetts since April 2008, currently serving as Sr. Manager of Network Engineering. Sullivan has successfully managed Network and Audio Video support staff, designed and implemented advanced solutions using Meraki and Zoom products, and overseen significant video conferencing operations with millions of interactions annually. Expertise includes Cisco and Meraki technologies, with a focus on innovation, security processes, and cost management. Prior roles include lead engineer and associate network engineer, demonstrating a strong background in Cisco networks and telecommunications. Sullivan holds a Bachelor's degree in Management from Eastern Nazarene College and a Certificate in Emerging Leadership from the University of Massachusetts Boston.
Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.