Michele Courton Brown

Chief Talent Equity Officer at Blue Cross Blue Shield of MA

Michele Courton Brown has an extensive work experience in various leadership roles. Michele is currently serving as the Vice President of Business Development and Managing Director of Zaffre Investments at Blue Cross Blue Shield of Massachusetts. In this role, they are responsible for identifying and executing business opportunities that drive profitable growth for the company. Additionally, they are the Chair of the Board of Directors at YouthBuild USA and Health Resources in Action. Previously, Michele served as the Chief Executive Officer at Quality Interactions, Inc., where they provided strategic and operational leadership to accelerate the company's growth. Prior to that, they held the position of Senior Vice President at Bank of America, delivering philanthropic advisory services and serving as a trusted advisor on philanthropic fiduciary issues. Michele also has experience as the President of FleetBoston Financial Foundation at Fleet Bank, where they led grant making and administration efforts. Throughout their career, Michele has demonstrated their expertise in business development, strategy execution, and leadership.

Michele Courton Brown has a strong educational background in various fields. Michele earned a Bachelor of Arts (BA) degree in Economics and Urban Studies from Boston University, where they studied from 1979 to 1983. Later in their career, they pursued further education and obtained a Master of Science (MS) degree in Health Communication from Boston University, completing their studies from 2015 to 2023. In addition to their academic achievements, Michele obtained a certification in "Building a High Performing Business" from Tuck Executive Education at Dartmouth in May 2019.

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Boston, United States

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Blue Cross Blue Shield of MA

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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.


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5,001-10,000

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