Blue Cross Blue Shield of MA
R. Mitchell Thomas is an accomplished professional with extensive experience in data science and healthcare analytics. Currently serving as a Manager of Data Science at Blue Cross Blue Shield of Massachusetts since January 2020, R. Mitchell Thomas focuses on performance targets related to quality and racial equity and forecasts for Medicare Advantage products. Previous roles include Senior Analyst, providing analytic support for Quality Improvement Programs, and various positions at athenahealth, where R. Mitchell Thomas coordinated customer sentiment surveys and improved internal processes. R. Mitchell Thomas also has a background in healthcare research, program evaluation, and youth services, supported by advanced degrees in Public Health and Social Work from Boston University and a Bachelor's degree in Human Development from the University of California, Davis.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.