Blue Cross Blue Shield of MA
Roz Jones, MBA PMP, is a seasoned project management professional with extensive experience in the healthcare sector. Currently serving as a Senior Project Manager in Product Development at Blue Cross Blue Shield of Massachusetts since June 2017, Roz leads customer-focused initiatives for a top-ranked $7B health plan, successfully expanding telehealth offerings and digital capabilities. Prior experience includes consulting at Catalant Technologies, where strategic management was provided to healthcare companies, and roles at PharMerica, where oversight of corporate initiatives was managed across 90 pharmacies. Earlier roles include project management at Harvard Pilgrim Health Care, focusing on business process redesign. Roz holds an MBA from the University of Florida and a BA in Economics from UMass Boston.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.