Blue Cross Blue Shield of MA
Will Shields is a seasoned professional in the healthcare finance sector, currently serving as a Healthcare Financial Data Analyst at Blue Cross Blue Shield of Massachusetts since January 2016. Prior roles include multiple positions in stop loss underwriting, progressing from Underwriter II to Underwriter IV, showcasing significant expertise in this area. Will's career began at Sun Life Financial, where roles included Stop Loss Underwriting Consultant and Claims Services Associate. Prior to that, Will gained customer service experience at Kohl's Department Stores. Educationally, Will holds a Bachelor of Science in Biology from the University of Rhode Island and has furthered studies at The University of Queensland.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.