Wesley Barnes

Wesley Barnes is a seasoned IT professional with extensive experience in infrastructure solutions and service delivery, currently serving as Senior Manager for IT Infrastructure Solutions at Blue Cross NC since June 2006. Notable accomplishments include the implementation of proactive incident management methodologies that improved the mean time to recovery of critical incidents by 20%, and the establishment of a structured problem management process for chronic incidents. Prior roles at Blue Cross NC involved oversight of IT operations, project management, and technical relationship governance. Earlier career highlights include project management positions at LabCorp and Nortel Networks, where Wesley led significant software development and infrastructure projects. Wesley holds a Bachelor of Science Degree in Computer Science from East Carolina University and a Master of Business Administration from Pfeiffer University.