Blue Cross Minnesota
Anna Kleckner, PhD, MPH, is a seasoned professional with extensive experience in health care operations and strategy. Currently serving as the Co-chair of the Women’s Associate Resource Group and Principal Consultant for CX Strategy & Insights at Blue Cross and Blue Shield of Minnesota, Anna specializes in Medicare and Medicaid expertise, customer-centric operations, and data insights. Anna’s previous roles include Chief Operations Officer at Allina Health, where leadership in community organizing and mentorship programs was instrumental, and Business Consultant and Evidence-Based Practice Consultant at Health Catalyst. Academic contributions include adjunct faculty positions at the University of Minnesota and University of St. Thomas, as well as significant research in occupational health. Anna holds a PhD in Occupational Health Services Research & Policy from the University of Minnesota and a Master of Public Health from the University of Iowa.
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Blue Cross Minnesota
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Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives. Chartered in 1933 as Minnesota’s first health plan, we’ve promoted wider, more economical and timely availability of health services for the people of Minnesota for 80+ years.