Alan Knopp

Alan Knopp is a seasoned Senior Systems Analyst and Team Lead at Blue Cross of Idaho, with experience since November 2016. In the current role within Digital Engagement Services, responsibilities include collaboration on portal usage metrics, exploration of innovative healthcare topics, and team leadership focused on improving customer experience. Previous roles at Blue Cross of Idaho involved significant contributions to Salesforce-based solutions and cross-departmental collaboration. An extensive background includes positions at SuperValu, TEKsystems, Micron Technology, and AT&T Wireless, with a solid foundation in business administration from Seattle Pacific University. Alan possesses expertise in project management, agile methodologies, and the implementation of technology solutions aimed at enhancing operational efficiency and user experience.