Ahmed Metwaly

Ahmed Metwaly has extensive experience in technical analysis and Salesforce platform management, currently serving as a Senior Salesforce Platform Manager at BlueCat since April 2014. Prior roles at BlueCat included Salesforce Platform Manager and Senior Systems Analyst & Salesforce Administrator. Prior to BlueCat, Ahmed worked at SecureKey Technologies Inc. as a Team Lead - Technical Analyst, where responsibilities included managing third-party suppliers, improving service desk systems, and ensuring team alignment with organizational goals. Ahmed began professional development at Stream Global Services as a Technical Support Professional II, focusing on customer support and technical issue resolution. Ahmed holds a Bachelor of Technology in Information Management from Cape Breton University.