BMC Software
Chanda Gupta is a highly experienced Lead Business System Analyst at BMC Software, contributing to the customer experience team since January 2018, focusing on enhancing customer online engagement through feedback and market analysis. With prior roles as a Senior and Staff Business System Analyst, Chanda has demonstrated expertise in team management, communication, and stakeholder engagement, employing methodologies such as Agile, SAFe, and SDLC. Chanda's proficiency with tools like Blueworks Cloud, Confluence, Jira, SQL, and Visio, alongside techniques including SWOT and PESTLE analysis, underscores a robust analytical capability. Previous experience includes positions at Principal Financial Group and Tech Mahindra, where responsibilities spanned requirement analysis, user story creation, and project delivery. Chanda holds an MBA in E-Business from Prin. L.N. Wellingkar Institute of Management Development.
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BMC Software
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BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. With unmatched experience in IT management, they support 92 of the Forbes Global 100 and have earned recognition as an ITSM Gartner Magic Quadrant Leader for five years running.