BMC Software
Kyle Jackson is an experienced technical support and production professional with a diverse background in the software and food processing industries. Currently serving as Lead Technical Support Analyst at BMC Software since May 2024, Kyle previously held roles such as APM Customer Support Manager at Stackify by Netreo and Lead Developer Support Engineer at Netreo. With experience as a Customer Success Engineer and Developer Support Engineer at Stackify, Kyle also has a strong foundation in production supervision, having worked as a Production Superintendent at Kansas City Steak Company, a Production Supervisor at Triumph Foods LLC, and a Blending and Processing Supervisor at Kansas City Sausage Company, LLC. Kyle possesses a Full Stack Development Track degree from Centriq's IT Career Program and has foundational education from Maple Woods Community College.
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BMC Software
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BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. With unmatched experience in IT management, they support 92 of the Forbes Global 100 and have earned recognition as an ITSM Gartner Magic Quadrant Leader for five years running.