BMC Software
Marike Weinig Owen is an accomplished executive currently serving as Area Vice President of Customer Support at BMC Software, where responsibilities include managing a global team of over 200 personnel to enhance the technical support experience for the BMC Service Support Product line, achieving significant customer satisfaction improvements. Previously held various roles at BMC Software, such as Sr Director of Customer Support and Manager of Technical Support. Additionally, Marike has experience as Product Manager for SAP Solutions, Marketing Manager at HyPerformix, Director of Product Management at PentaSafe, and Manager of Product Managers at BMC Software. Early career roles include Product Manager at Hewlett-Packard. Marike earned an MBA in Marketing from Northwestern University's Kellogg School of Management and a BA in English from The Johns Hopkins University.
BMC Software
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BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. With unmatched experience in IT management, they support 92 of the Forbes Global 100 and have earned recognition as an ITSM Gartner Magic Quadrant Leader for five years running.