Bold Group
Fiona Beckstrom is an accomplished professional with extensive experience in customer support and success management. Currently serving as the Director of Customer Support – Business Management at Bold Group since October 2021, Fiona has previously held significant leadership roles, including Director of Customer Success at Data Masons Software and multiple positions such as General Manager and Director of Operations at Exact Software. Fiona's career began at Kewill Systems, where Fiona was Director of Operations for nearly two decades. Fiona holds a BSc w/Honours in Business Computing/Data Processing Systems from City, University of London.
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Bold Group
Bold Technologies is a leading provider of central station and PSIM software. Since 1981, we have shaped the development of contemporary alarm monitoring by introducing faster and more sophisticated software innovations. Our flagship product, Manitou, is fully expandable and can be installed on-premise or in a hosted, Cloud-based environment. Withseveral Manitou product lines to choose from, this award-winning solution automates, manages, and maintains “One Point of Control” while increasing efficiencies, profitability, and security. Bold also provides the Phoenix alarm automation software - a value-based solution highly utilized in financial institutions, retail organizations, school districts, and universities. Bold Technologies is a privately held company with US offices in Colorado and Texas, and a European office in Valencia, Spain.