Bold Group
Jose A. has extensive experience in the technical support and customer service sectors, currently serving as a Software Technical Support professional at Bold Group since May 2019, specializing in B2B Tier I & II support and remote software troubleshooting across various Microsoft OS platforms. Prior roles include Account Manager, Financial Data Analyst, and Sales Operations Analyst at Meritize from August 2017 to January 2019, customer service at Cinemark, and Technical Lead at Reynolds and Reynolds Company from August 2013 to May 2017. Jose A. holds a Bachelor's degree in Sociology from Texas A&M University, completed in June 2017.
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Bold Group
Bold Technologies is a leading provider of central station and PSIM software. Since 1981, we have shaped the development of contemporary alarm monitoring by introducing faster and more sophisticated software innovations. Our flagship product, Manitou, is fully expandable and can be installed on-premise or in a hosted, Cloud-based environment. Withseveral Manitou product lines to choose from, this award-winning solution automates, manages, and maintains “One Point of Control” while increasing efficiencies, profitability, and security. Bold also provides the Phoenix alarm automation software - a value-based solution highly utilized in financial institutions, retail organizations, school districts, and universities. Bold Technologies is a privately held company with US offices in Colorado and Texas, and a European office in Valencia, Spain.