Stacey Bainbridge

Stacey Bainbridge is an accomplished leader in customer relationship management, retention, and customer experience, currently serving as the Head of CRM, Retention, and CX at Bonobos since June 2023. Prior to this role, Stacey was the Vice President of Customer Marketing at Calvin Klein, overseeing CRM and customer retention initiatives for North America. At Coach, Stacey held the position of Senior Director of Omnichannel Membership, where the Coach Insider loyalty program was launched. Stacey's career also includes notable positions at Urban Outfitters, where roles progressed from Global Loyalty Marketing Manager to Director of Global CRM and Loyalty, driving significant loyalty and retention strategies. Beginning in digital marketing at QVC, Stacey managed extensive digital media efforts and budgets. Stacey holds an MBA and a B.S. in Business Administration and Management from Millersville University of Pennsylvania.