Botmind
Jean-Charles DEWAELE is a seasoned professional with extensive experience in sales, partnerships, and entrepreneurship. Currently serving as Directeur commercial - associé and Sales and Partner Manager at Botmind since April 2019, Jean-Charles also holds a position as Associé at Time for the Planet, an organization focused on combating climate change by mobilizing investments. As a Community Member of the Ignition Program, Jean-Charles is part of a top-tier group selected from a pool of over 1,600 candidates. Previous roles include Partner Manager at YouLoveWords, Sales Key Account Manager and Partnerships and Business Developer at Oyst, and Co-Founder of CAR2SHOP. Jean-Charles possesses a solid educational background with a Master in Management from EDHEC Business School and a Bachelor of Business Administration, also from EDHEC. Professional experiences range from trade compliance at SOMEGEL INTERNATIONAL to quality control at CHAUSS EUROP.
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Botmind
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Botmind is a SaaS platform that helps companies to deliver a better customer experience combining human and artificial intelligence through live chat. The virtual agents automatically respond to frequent customer inquiries and qualify prospects.The platform easily connects to many live chat softwares to retrieve all customer intents and thenenables to teach the virtual agent to respond to the most frequent requests. Finally, the dashboard allows to monitor, train and improve the virtual agent so it gets better and better over time.Learn more at botmind.io.