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Laetitia Delaunay

Customer Service Coordinator at Boucheron

Laetitia Delaunay is a seasoned professional with extensive experience in customer service and administration within the luxury sector. As the Customer Service Coordinator at Boucheron since April 2007, Laetitia oversees retail operations across EMEA and manages high-level client interactions, boutique openings, and merchandising initiatives. Previously, Laetitia served as Assistante Vice President Global Sales, handling administrative functions and optimizing travel management. Laetitia's career also includes a role as Responsable Clientèle Internationale at La Samaritaine, where management of a 30-person team focused on enhancing customer service for an international clientele. Laetitia began the career as Chargée de Recrutement at Eurosearch & Associés, specializing in recruitment strategy and candidate identification. Educational credentials include a degree in Assistante de Direction from Advancia CPSS Trudaine and a Maîtrise LCE Anglais from Brown University.

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Boucheron

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Created by Frederic Boucheron in 1858, Boucheron is built through four generations of direct descendants. Visionary designer and first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron embodies excellence in Jewelry, High Jewelry and Watchmaking. The Boucheron style, free and audacious, continues to create the classics of tomorrow. There are currently more than 90 Boucheron boutiques across the world. Boucheron is part of the global Luxury group Kering.


Headquarters

Paris, France

Employees

501-1,000

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