Rose Flores

Chief Experience Officer at BrainCX

Rose Flores has an extensive work experience beginning in 2001 as an Operations Manager at eTelecare Global Solutions. Rose then moved on to JPMorgan Chase as an Assistant Vice President from 2006 to 2007. In 2008, they joined Graham Holdings as the Executive Director of the Digital Product Management Group, where they worked until 2019. Currently, Rose holds the position of Chief Experience Officer at BrainCX, a role they have held since November 2019.

Rose Flores has a Master of Business Administration (M.B.A.) degree in Business Administration and Management, which they obtained from Purdue Global. Rose pursued this degree from 2012 to 2014. Additionally, Rose Flores holds a Bachelor of Science (BS) degree from the University of Santo Tomas. The field of study for their BS degree is not specified. As for their additional certifications, they obtained the certification in Strategy Execution from Harvard Business School in December 2022 and the SCRUM certification in December 2010, although the institution for the SCRUM certification is not provided.

Location

Miami, United States

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BrainCX

BrainCX is the next generation of Multilingual Contact Center Outsourcing and Digital Solutions. We provide reliable global resources, premium customer experience, and affordable digital transformation strategies. Our solutions are designed specifically with businesses' needs in mind and tailored towards enabling customers through their communication channel(s) of choice!


Employees

501-1,000

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