Susana Chajon

Susana Holman (Chajon) is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager for Enterprise at Braze since October 2021, after previously holding roles including Customer Success Manager and Co-Chair of the Somos Employee Resource Group. Prior to joining Braze, Susana worked at Indeed.com, where responsibilities included leading communications for the NYC IRG Latinx In Tech and serving as a Client Success Specialist for Enterprise IS, focusing on client retention and engagement. Susana's career includes experience as an Account Manager at Altrum, managing client relationships and project processes, and as a Junior Account Associate at Penn State University, assisting patrons with inquiries. Susana holds a Bachelor’s Degree in Telecommunications Management from Penn State University.