Paulo Gama

Customer Success Brazil at Bringoz

Paulo Gama has a diverse work experience spanning over several industries. Paulo currently works at Bringoz as a Customer Success Brazil, where they are a key member of an executive-level escalation team responsible for managing strategies and tactics for de-escalating customer accounts. Paulo also conducts online training sessions for new clients and leads the onboarding process to ensure success. In their previous role at SC Johnson, Paulo served as a Senior Logistics Analyst | SAP Latam Specialist, where they achieved a 1.2 million reduction in returns with A3 and was responsible for warehouse operations. Before that, they worked at Whirlpool Latin America as a Logistics Coordinator, where they handled the hiring and management of a joint venture warehouse and defined the logistics network and delivery operations in Brazil. Paulo also has experience at Unilever as a Logistics Analyst, where they were involved in budget control and adjustments of the transport network. Additionally, they have worked in logistics roles at SafeLab & Logistics, Aliança Francesa de São Paulo, and DEDIC, where they gained experience in transportation, warehousing, and supplier management. Paulo’s work experience also includes teaching positions at Centro Paula Souza and Faculdade Interação Americana, as well as telemarketing roles at Liq and DEDIC.

Paulo Gama received their Bachelor of Technology (BTech) in Logistics, Materials, and Supply Chain Management from Universidade de Mogi das Cruzes from 2006 to 2009. Paulo then pursued a Master of Business Administration (MBA) in Quality Management and Productivity at Pós Graduação - Faculdades Oswaldo Cruz from 2012 to 2014. In 2015, they obtained a Licentiate degree in Mathematics from Centro Universitário de Jales. Paulo continued their education at UNIASSELVI from 2021 to 2022, earning another Licentiate degree in Informatics. Currently, from 2023 to 2025, they are attending Universidad Europea del Atlántico, focusing on a Master of Education in TICs (Technologies of Information and Communication) in the field of Education.

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São Paulo, Brazil

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Bringoz

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Bringoz is a technology-based logistics platform providing solutions for a variety of verticals – last mile, retailer delivery and distribution, amongst others.The retail landscape is changing with continued rise in eCommerce and omni-channel solutions. The need for flexible and agile fulfillment solutions is higher than ever.Amazon is settingnew standards for the retail industry, upping the bar and the delivery expectations of customers. We believe that these capabilities need to be democratized.The Bringoz platform utilizes technology to streamline the logistics processes and provides elastic logistics capabilities for supply, the drivers and fleets, needed to move goods from one point to another.Our technology provides network visibility, consolidation opportunities, increased efficiency, thus enabling businesses with a robust, seamless and affordable logistics infrastructure.Bringoz provides perfect order deliveries, making sure that deliveries are made at the right place, at the right time and in the right condition. Our algo-based routing takes into account the type of item, the SLA and distance it needs to travel in order to ensure that delivery is on time. Transparency is incorporated into the delivery process with real-time tracking and notifications, creating a superb customer experience and lowering support costs.A complete end-to-end solution is necessary, which is why we’ve built our technology to encompass the creation of a network based on a combination of in-house and 3rd party fleets, allowing for operational excellence and cost-effectiveness.The Bringoz platform is a solution for all stakeholders involved in the logistics transportation process.Shippers/Businesses: robust logistics delivery technology without the overhead;Carriers/Couriers: utilization of assets, increased workload and productivity for drivers & vehicles, decreased operational expenses & idle time with increased efficiency & profitability;Consumers: ease and convenience create a superb customer experience