Sarah Forsyth

Sarah Forsyth is an experienced professional at Bristol Myers Squibb, having worked from April 2007 to the present in various leadership roles, including Associate Director of IT Support Services Transformation & Process Improvement and IT Demand Management. In these positions, Sarah has focused on enhancing user experiences, managing global program initiatives, streamlining IT processes, and overseeing significant enhancement requests totaling over $90 million. Prior to these roles, Sarah was an Associate Director in IT Operational Management and a Manager of Application Services, ensuring governance and performance quality across service providers. Sarah started at Bristol Myers Squibb as a SAP Helpdesk Manager, providing support for enterprise applications across Europe, the Middle East, and Africa. Educationally, Sarah holds a degree in European Financial Management with French from Bangor University, complemented by studies at Rennes School of Business.