Katelen Soulsby Cert Bb C

Katelen Soulsby Cert BB C, Adv.Cert(CDD) currently serves as the AML Due Diligence and Investigations Manager at the British Business Bank since August 2021, following a lengthy tenure at HSBC from September 2007 to August 2021 in various roles including Bounce Back Loan Specialist, Business Specialist, Customer Advocate, Mortgage Specialist, and Customer Service Representative. In the current role, Katelen focuses on compliance and investigations, while previous positions involved direct client engagement, risk assessment, and complaint resolution across a diverse portfolio. Education includes ongoing studies with the International Compliance Association and qualifications from LIBF, enhancing expertise in compliance and financial services.