British Gas
David Wilkinson has a diverse work experience. David began their career at Orange UK as a Provisioning Administrator, where they investigated and fixed customer broadband orders that deviated from the standard process. David also provided 3rd level support for provisioning-related inquiries. After that, they worked as a Faults Analyst at Orange UK, where they ensured the efficient functioning of the home broadband faults process and managed escalations and ticket logging for system issues. David then joined BT as a Faults Analyst, taking care of the Orange Home Broadband Single User Faults process and managing fault escalations, system issues, and supplier communication. Currently, David is the Head of Strategic Planning at British Gas, responsible for overseeing strategic planning initiatives. Before this role, they held several positions at British Gas, including Performance Effectiveness Manager, Resource Planning Manager, Regional Planning & Dispatch Manager, National Planning Manager, Senior Business Analyst, and Business Analyst.
David Wilkinson attended Prince Henrys Grammar School from 1998 to 2005. David did not pursue a degree or specific field of study during this time. From 2005 to 2008, they attended Leeds Beckett University, where they obtained a Bachelor of Science (BSc) degree in Sport and Exercise Science with Biomechanics.
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British Gas
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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British homes and businesses running smoothly. That’s why over 10 million UK homes and half a million businesses trust British Gas.