British Gas
Paul Lodwidge has extensive work experience in consumer products and propositions. Paul has worked at British Gas since 2012, holding various roles such as Head of Consumer Products and Propositions, Head of Customer Loyalty & Hive Lead, Senior Rewards Portfolio Manager, and Senior Insight Manager. Prior to joining British Gas, they worked at Everything Everywhere Ltd as a Customer Experience Manager in 2012. Paul Lodwidge also has a long history with British Gas, starting from 1998. During their tenure there, they held roles such as Research Manager, Assistant Research Manager, Brand Insight Analyst, Call Centre Analyst, Service Quality Analyst, and Call Centre Agent. Their responsibilities included market research, customer insight, customer experience measurement, operational analysis, budget management, and call center management.
Paul Lodwidge attended Weston Park Boys from 1990 to 1994, where they obtained 9 GCSE's. Paul then attended Barton Peveril College from 1994 to 1996, where they earned a Merit in GNVQ Business Advanced and German A Level.
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British Gas
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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British homes and businesses running smoothly. That’s why over 10 million UK homes and half a million businesses trust British Gas.