Stephen Metcalfe

Customer Insights Analyst at British Gas

Stephen Scott is a Customer Insights Analyst at British Gas since September 2023, bringing a wealth of experience from a decade at Sky where roles included Senior Insight Analyst, Senior Improvement Analyst, Customer Operations Analyst, Broadband Assurance Analyst, and Customer Service Advisor. Previous experience includes serving as a Customer Service Representative at Carillion and a Production Operator at Ferschl Group, along with self-employment in the construction industry. Stephen’s educational background includes studies at Derwentside College and Newcastle College.

Location

Ilkeston, United Kingdom

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British Gas

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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British homes and businesses running smoothly. That’s why over 10 million UK homes and half a million businesses trust British Gas.


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10,000+

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