Rodolfo Beltran

Rodolfo Beltran is a seasoned professional with extensive experience in customer success and management across various industries. Currently serving as Sr. Customer Success Manager at Brivo since March 2022, Rodolfo previously held the position of Sr. Manager Customer Success at Network for Good, where responsibilities included managing a team of 17 consultants to enhance satisfaction through data-driven strategies. Prior roles include Manager of Customer Service and Underwriting at Maryland Automobile Insurance Fund, Loan Administration Manager at Wells Fargo with oversight of a mortgage portfolio, and Associate Director at Verizon Wireless, overseeing a large call center operation. Rodolfo began a professional journey as a Quality Assurance Manager at AT&T, developing key processes for customer service quality. Rodolfo holds a Bachelor of Science in Communication and Media Studies from the University of Utah and a Bachelor of Science in Journalism from Universidad Católica Boliviana.