Thelma Appiah

Underwriting Analyst, National Quality Assurance (pi) at BrokerLink

Thelma Appiah, BComm, CAIB, has extensive experience in the insurance and marketing sectors, currently serving as an Underwriting Analyst and previously holding various roles at BrokerLink since September 2014. Responsibilities include exceptional customer service, insurance solution recommendations, and participation in training initiatives. Prior experience includes positions at TD Insurance as Level 2 Insurance Advisor & Manager Support, and the African Diaspora Association of the Maritimes as Public Relations & Communications Officer, where event organization and promotional materials creation were key duties. Thelma's marketing expertise was further developed at VTScada by Trihedral and Jonitive Web Services, focusing on client engagement and lead generation. A graduate of Saint Mary's University with a degree in Marketing and Psychology, Thelma combines analytical skills with customer-centric strategies to foster business growth.

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BrokerLink

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Since 1991 we’ve had a vision: to build a network of trusted insurance brokers across the country, working directly in the communities we serve. With over 200 branches and 3,400 employees, we’re proud to say BrokerLink has become one of Canada’s largest property and casualty insurance brokerages. Brokerlink Inc. is a subsidiary of Intact Financial Corporation (TSX: IFC), a certified Kincentric 2022 Best Employer in Canada. For more information, visit BrokerLink.ca or follow us on Facebook, Instagram and LinkedIn.